Report Outages: 256-552-1400
We connect the River City!
For more than 80 years, Decatur Utilities (DU) has provided reliable utility service to the greater Decatur, Alabama area. Today, DU provides electricity, natural gas, water and wastewater services to more than 30,000 customers.
DU is dedicated to delivering quality services at some of the lowest rates in the Tennessee Valley. In fact, our combined utility bill for all four services is the lowest in the State of Alabama among all municipalities.
Our employees are also active in volunteer service projects and love to "give back" to our community through efforts like the annual Dragon Boat Race, United Way, Breast Cancer Awareness Month and other great causes throughout the year.
No fees on credit card payments!
Use this safe, no-contact payment method at no additional cost!
SmartHub is DU's online account access portal where you can view current and historical usage and billing history, report outages and more.
NEW UPDATED DESIGN COMING SOON!
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OUR MISSION:
To provide safe, reliable utility services at the lowest possible rate and meet the needs of our customers and employees.
OUR VISION:
To be the supplier of choice for customers across all rate classes.
Garbage questions:
256-341-4740 or here
Recycling questions:
256-341-4770 or here
Slow Drains?
Call DU at 256-552-1400 before you call a plumber! More info.
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Notify DU
Report street repair issues here or call 256-552-1446
Current Rates
2022 Annual Report
