SmartHub TUTORIALS

SmartHub Tutorials

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These videos will help you make the most of your online account access experience!

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Sign up for SmartHub and you could win big!

Sign up for SmartHub by December 31 and you could win one of  FOUR VISA gift cards. ($150, $100, $75 and $50 available.) Just click the link below OR you can download to your mobile device from the App Store or Google Play. No purchase necessary. SmartHub is a free service provided  by Decatur Utilities to its customers. We will draw four lucky SmartHub subscribers on January 4 and notify the winners.

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SmartHub

• Benefits and features

• How to register your account

  • Click HERE to set up your SmartHub account​ 

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Website Users

• Pay Your Bill 

• Manage Your Payment Options 

• Set up Recurring Payments 

• Use News Feed

• Report a service issue

• Manage notifications

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iOS (Apple) Users

• Install SmartHub on your iPhone or iPad

• Pay Your Bill 

• Manage AutoPay 

• Use news feed

• Report a service issue

• Manage notifications

• Review usage data

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Android Users

• Install SmartHub on your Android phone

• Pay Your Bill 

• Manage AutoPay 

• Use news feed

• Report a service issue

• Manage notifications

• Review usage data

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