RESOURCE CENTER

Visit these pages to learn more about Decatur Utilities (DU) and our services.

Electricity

  • How to read your meter

  • Outdoor security lighting

  • Service line responsibility

  • Electric safety

  • Energy Efficiency

  • TVA complaint resolution process

Natural Gas

  • SOAR Award

  • How to read your meter

  • Service line responsibility

  • Natural Gas incentives

  • Natural Gas safety

  • Energy Efficiency

Water

  • Plant awards and recognitions

  • Water Quality Report  - 2019 and previous  years

  • Lead and copper testing report

  • Service line responsibility

  • How to read your water meter

  • How to recognize a leak

Wastewater

  • Plant awards and recognitions

  • Sewer Use Ordinance

  • Grease Interceptor Policy

  • Service line responsibility

  • Seasonal sewer billing

  • Irrigation meters

SmartHub Tutorials

  • SmartHub overview

  • How to videos for iOS devices, Android devices and website users

Why call 811?

  • 811 requirements

  • Key for color-coded markings

Safety

  • Electricity

  • Natural Gas

Reporting a problem

  • Power Outage

  • Natural Gas leak

  • Water leak

  • Slow drains

Mapping

  • Interactive map of DU system

  • Outage map

  • DU service area maps

Community Support

  • DU Community Crew

  • Operation Warm

  • Power to the Schools

1002 Central Parkway SW

PO Box 2232 (35609)

Decatur, AL 35601

© 2019 Decatur Utilities

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Support Operation Warm 

& Power to the Schools