The Decatur Utilities (DU) team of wastewater professionals is dedicated to making sure that wastewater collected from the city's residences, businesses, and industries is treated and returned safely to the environment. DU's treatment process includes screening, anaerobic digestion, clarification and settling, and chemical disinfectant. The plant has been consistently recognized as one of the best operated in the State of Alabama by the Alabama Water Pollution Control Association.
Awards and Recognition
2017 Best Operated Plant Award* - Alabama Water Pollution Control Association
> 10 Million Gallons/Day (MGD)
2015-2017 Three-Year Best Operated Award - Alabama Water Pollution Control Association
Optimization means DU's WTP goes above and beyond state and federal mandates for quality
2017 Award of Excellence - Alabama Water Environment Association
Mechanical Plans > 10 MGD
* Because the DU WWTP won the Best Operated Award for three straight years, it is ineligible for the award until 2020.
Slow Drains or other Wastewater Issues
For slow drains, stoppages, overflows or other service problems, please contact us at (256) 552-1400. We will have a service technician evaluate the problem, and let you know what was found. By calling us first, you may not have to make that call to a plumber.
Service Line Responsibility
Seasonal Sewer Billing
During the summer months, beginning in April and ending with September billing, the waste water portion of your bill will be capped off based on your average usage in the winter months. DU takes into consideration that residential customers are watering flowers and lawns, filling swimming pools, washing automobiles, etc.
DU also offers the option of installing a water meter dedicated to lawn irrigation, and it does not have sewer charges. Contact Customer Service at 256-552-1400 Opt. 4.