DU Customer Satisfaction Survey

Decatur Utilities customers - here is your chance to let us know how we are doing! DU is conducting a Customer Satisfaction Survey beginning today.

Customers will receive a bill stuffer in their August billing statement with a QR code and link to the online survey. You can also use the QR code in the graphic or this link: https://surveys.greatblueresearch.com/s3/Customer-Satisfaction-Survey-Decatur-Utilities

Your feedback is invaluable to us as our team constantly strives to offer the best customer service possible!