flag-round-250-ES.png
JapanIcon2.png
PayYourBill.png
Sign-up for SmartHub!

Pay Your Bill

smarthub_logo_large.png

Access Your Account

StartStop Service.png

Start/Stop Service

Schedule Appointment

DU Logo Horizontal Opt 1.jpg

Report Outages: 256-552-1400 

  • Home

  • About DU

    • Job Opportunities
    • Purchasing
  • Residential

    • Start, Stop & Transfer Service
    • Billing & Payment
    • Outages & Interruptions
    • Bill Assistance & Efficiency
    • Rates and Fees - Res
    • New Construction
    • Energy Right Solutions - Res
    • DU TVA New Homes Rebates
    • Gas Rebates
  • Commercial

    • Start, Stop & Transfer Service
    • Billing & Payment
    • Rates and Fees - Comm
    • Energy Right Solutions - Comm
  • Resource Center

    • Electricity
    • RegisterYourGenerator
    • Natural Gas
    • Water
    • Wastewater
    • Public Notices
    • Community Support
    • SmartHub Tutorials
    • Using Kiosks
    • SEER, HSPF and AFUE Explained
    • Financial Statements
    • Why call 811?
    • Sewer Rehabilitation
    • Safety
    • Behind the Meter
    • COV-19 Precautions
    • Reporting a Problem
    • Mapping
    • Update
    • SmokeTesting
    • Spanish
    • Japanese
  • News

  • More

    Use tab to navigate through the menu items.
    • All Posts
    • Getting Started
    • Your Community
    Search
    DU celebrates public utility weeks
    jholmes2
    • Oct 9, 2019
    • 2 min

    DU celebrates public utility weeks

    DU is celebrating Public Power Week, Public Natural Gas Week and Customer Service Week. As a public utility, our focus is on you the...
    26 views0 comments
    Natural Gas Leak Survey
    jholmes2
    • Aug 12, 2019
    • 2 min

    Natural Gas Leak Survey

    Decatur Utilities will begin its annual natural gas leak survey tomorrow, Tuesday, August 13th. Decatur Utilities is conducting a quality...
    96 views0 comments
    John Beard honored
    jholmes2
    • Aug 2, 2019
    • 1 min

    John Beard honored

    John Beard, DU Wastewater Treatment Plant Superintendent, has been honored with the 2019 Hatfield Award.
    242 views0 comments
    SmartHub available July 15th
    jholmes2
    • Jun 25, 2019
    • 1 min

    SmartHub available July 15th

    Customers of Decatur Utilities will see a new and improved online account portal come Monday, July 15th when SmartHub becomes available....
    373 views0 comments
    2018 Annual Report Released
    jholmes2
    • Mar 14, 2019
    • 1 min

    2018 Annual Report Released

    DU has released its 2018 Annual Report - full of information about DU's utility services, audited financials and more. View or download...
    78 views0 comments
    DU Wins 2018 APGA SOAR Award
    jholmes2
    • Mar 1, 2019
    • 2 min

    DU Wins 2018 APGA SOAR Award

    DU's Natural Gas Dept. received the APGA Soar Bronze Award for System Operations and Reliability.
    49 views0 comments
    12
    3
    DU Logo Horizontal Opt 1.jpg

    1002 Central Parkway SW

    PO Box 2232 (35609)

    Decatur, AL 35601

    © 2019 Decatur Utilities

    • Instagram Social Icon
    • YouTube Social  Icon
    • LinkedIn Social Icon
    OpWarmLogoWeb.png
    powertotheschools.png
    Donate Now!
    Employee Page