ONLINE ACCOUNT ACCESS
Decatur Utilities gladly provides you with online access to your account details. To access your account, Click the Customer Connect button below and the login will open a new browser window. (If you click the button and it does not open, you may have pop-ups blocked on your browser. Hold down the "Ctrl" key and click the link again, it will open in a new window.)
If you are not a current Customer Connect user, you can register for access. To register you will need your Account Number and Mailing Zip Code from your billing statement.
For help finding that information please call customer service 256-552-1400. One of our customer service representatives will be glad to provide that information and/or will help set up your Customer Connect account.