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RESOURCE CENTER

Header image with light switch, gas logs, water hose and sink drain
DU 80th Logo.png

Visit these pages to learn more about Decatur Utilities (DU) and our services.

Electricity

  • How to read your meter

  • Outdoor security lighting

  • Service line responsibility

  • Electric safety

  • Energy Efficiency

  • TVA complaint resolution process

Natural Gas

  • SOAR Award

  • How to read your meter

  • Service line responsibility

  • Natural Gas incentives

  • Natural Gas safety

  • Energy Efficiency

Water

  • Plant awards and recognitions

  • Water Quality Report  - 2019 and previous  years

  • Lead and copper testing report

  • Service line responsibility

  • How to read your water meter

  • How to recognize a leak

Wastewater

  • Plant awards and recognitions

  • Sewer Use Ordinance

  • Grease Interceptor Policy

  • Service line responsibility

  • Seasonal sewer billing

  • Irrigation meters

SmartHub Tutorials

  • SmartHub overview

  • How to videos for iOS devices, Android devices and website users

Why call 811?

  • 811 requirements

  • Key for color-coded markings

Safety

  • Electricity

  • Natural Gas

Reporting a problem

  • Power Outage

  • Natural Gas leak

  • Water leak

  • Slow drains

Mapping

  • Interactive map of DU system

  • Outage map

  • DU service area maps

Community Support

  • DU Community Crew

  • Operation Warm

  • Power to the Schools

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