1002 Central Parkway SW
PO Box 2232
Decatur, AL 35609
Report utility service interruptions:
Call 256-552-1400
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Our Water Treatment Plant receives water from The Tennessee River. The plant is capable of treating 68 million gallons of water a day with a daily average of 30 million gallons a day. The Water Treatment Plant is staffed with certified operators that run 86,000 water quality test a year at the plant and in the distribution system annually. Water is pumped from the plant through 478 miles of piping making up the distribution system. We have 10 water tanks with a storage capacity of 24 million gallons.


Decatur Utilities, along with the Tennessee Valley Authority, has put in a Source Water Assessment Plan that identifies potential sources of contamination in our water shed. We routinely flush dead end lines to keep the freshest water in the distribution system. Our constant goal is to provide you with a safe and dependable supply of drinking water. View our FAQs page for the answers to some of our most asked questions about our water services.


Download the 2019 Water Quality Report


For Water Quality Reports from previous years, click here.


Download the 2016 Lead and Copper Sampling Plan and History.





Decatur Utilities Wants You To Know We Provide Safe Water.


How to Read Your Water Meter
To read your water meter, lift the meter box lid. Your water meter is located inside the meter box. Read the numbers on the water meter left to right. Read all the numbers except the last two. Decatur Utilities bills in hundred gallons. The reading on this sample meter would be 700 gallons. Subtract the current reading from the last bill received.


How to Check for a Leak
1. Turn off all water faucets at your home - inside & outside.
2. Lift the lid on the meter box.
3. Look at the black or red triangle on the water meter.
4. If the triangle is spinning while all water is turned off, a leak is present.


Interactive Tour: How Water Works
Click the image to the left for an interactive virtual tour of how water is collected, treated, and used in a typical municipal water supply system. The tour will open in a new browser window.