1002 Central Parkway SW
PO Box 2232
Decatur, AL 35609
Report utility service interruptions:
Call 256-552-1400
 CustomerConnect Login 2
Community Support


OutageUpdates  Traffic  2014Water copy
 COSS  Benchmark  Auction

PAY YOUR BILL ONLINE – Residential and Small Commercial Only


Decatur Utilities offers residential and small commercial customers the option of payment online. Online payments are processed by an independent third-party automated payment service. (If you are large commercial account, please call us at 256-552-1400 for other payment options.)

You may pay online using check, credit/debit card, Visa, Mastercard, or Discover Card.
This service is available 24 hours a day, seven days a week.
There is a third-party $3.95 processing and handling fee for each $600 transaction. DU does not receive any part of this fee.
Information you will need to make an online payment:
- Your DU account number. (Click here for help finding your account number)
- The balance owned on your bill
- Your credit card number or check routing information
- A valid e-mail address where you can receive a confirmation receipt