Please report any service problems by calling our main number (256) 552-1400. We have employees on call around the clock to assist you. You may also report a service problem through eCare by logging into your account. Click here to log in to your account.

Having problems with your plumbing? For slow drains, stoppages, overflows or other service problems, please contact us first before calling your plumber. We will have a service technician evaluate the problem, and let you know what was found. By calling us first, you may not have to make that call to a plumber.