1002 Central Parkway SW
PO Box 2232
Decatur, AL 35609
Report utility service interruptions:
Call 256-552-1400
Offices Closed Nov. 11
for Veterans Day


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Decatur Utilities
1002 Central Parkway SW
P.O. Box 2232
Decatur, AL 35609
Phone: (256) 552-1400


Emergency Assistance: 24 hours a day, 7 days a week. (256) 552-1400

Customer Service Telephone: (256) 552-1400
Customer Service Fax: (256) 552-1416
Lobby Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Drive-Through Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.


The lobby and drive-through will be closed for the following holidays.


New Year's Day

Martin Luther King, Jr Day      
Memorial Day  
Independence Day  
Labor Day  
Veterans Day  
Day after Thanksgiving  
Christmas Eve  
Christmas Day  


Interactive Map
Click here to use our interactive map for driving directions.