New Commercial Accounts

Application for new utility service can be completed at our Main Office at 1002 Central Parkway SW.

Click here for map to Main Office

Please bring the following items when applying for service:

• Certificate of Occupancy (obtained from City of Decatur Building Department)
• Valid drivers license
• Federal tax identification number, contact name, address and phone number (if account will be in corporation's name)
• Applicable deposit

Commercial account deposits are determined by the usage for the location. Please call us prior to your arrival for exact deposit amount. Deposits are refunded upon termination of the service and payment of the final bill.

Required deposits may be paid in the following manner:

• Letter of Credit . Requires DU listed as a covered account. Requires an automatic renewal clause with a 90-day notice of termination.
• Bank Deposit Agreement . A joint account that maintains a balance that meets the deposit requirement and has DU listed as a covered account.
• Surety Bond . Requires a 60-day notice of termination with DU listed as a covered account.
• Escrow Account . Customer can pay over time. DU will add 1/12 th of deposit requirement to each utility bill for twelve months, interest free.
• TVA Security Deposit Program (electric accounts only with a demand of more than 50 kW). Application submitted for insurance coverage at no cost to customer. If you do not have a Dun number, you can submit three business references.

*Deposit payment options may be amended from time to time. Please call our office for more information.

Utilities will be turned on the next business day. For further information or if you are unable to come into our main office to apply, you may contact a Customer Service Representative at 256-552-1400.

Click here for an Acrobat version of the Commercial Account Application form

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Construction Information

Temporary Power

This generally consists of Decatur Utilities providing service to a temporary pole (provided by the customer) and setting an electric meter. The deposit for this service is $200.

Put up and take down of temporary service is $40 and is billed to the account. If the put up and take down involves a Decatur Utilities temporary transformer, the cost billed to the account is $370.

Construction Power

Our Engineers calculate the deposit for construction power. Please call Customer Service at 256-552-1400 with the construction location for exact deposit amount.

Tapping Fees

• 1” water meter tap fee is $400
• 4” w astewater tap fee is $500

*Water meters greater than 1” and wastewater taps for additional or alternate service vary in price. Contact our office for more information.

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Terminating Commercial Service

You may contact us by phone to cancel your service. A 24-hour notice is required. DU will verify account information before processing your phone request. Cash d eposits will be refunded by check after payment of your final bill.

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Commercial Rates

Click here to view our Current Rate Schedule

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Billing & Collections

Customers are billed once a month for service used the previous month. A late fee is assessed on any amount not paid by the due date shown on the bill. Customers are given five days past their due date to pay the current charges without any interruption of service. Late fees apply after the due date even if service is not disconnected.

Commercial service disconnected for nonpayment requires a $50 reconnection fee if payment is made at our main office during business hours (7:30 a.m.–5:00 p.m.). After hours reconnection is $51 and payment can only be made at Bud's Convenience Stores located at 1829 Somerville Road SE or 2021 Westmeade Street SW (just off the Beltline).

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